Software as a Service (SaaS) Market Size, Share, Demand, Key Players, Growth and Industry Trends 2024-2032

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IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032.

Summary:

  • The global software as a service (SaaS) market size reached USD 276.5 Billion in 2023.
  • The market is expected to reach USD 1,013.3 Billion by 2032, exhibiting a growth rate (CAGR) of 15.53% during 2024-2032.
  • North America leads the market, accounting for the largest software as a service (SaaS) market share.
  • Customer relationship management (CRM) accounts for the majority of the market share in the solution type segment as it is widely used by various organizations.
  • Public holds the largest share in the software as a service (SaaS) industry.
  • Large enterprises remain a dominant segment in the market as they have more complex operations.
  • BFSI represents the leading industry vertical segment.
  • The rising need for cost-effective IT solutions is a primary driver of the software as a service (SaaS) market.
  • Technological advancements and the rapid adoption of cloud computing are reshaping the software as a service (SaaS) market.

Industry Trends and Drivers:

  • Increased demand for cost-effective IT solutions:

The increasing demand for affordable IT solutions is a key factor driving the software as a service (SaaS) market. Organizations are actively seeking methods to reduce initial capital investments, and SaaS presents a compelling option by transitioning costs to a subscription model. This approach alleviates the financial strain associated with purchasing, maintaining, and upgrading software. Additionally, SaaS removes the necessity for internal IT infrastructure, further decreasing operational expenses. The flexibility of SaaS offerings enables businesses to modify their subscriptions according to actual usage, ensuring they only incur costs for what they require. As companies strive to enhance their financial management and operational efficiency, the cost-effectiveness of SaaS continues to appeal to a diverse array of businesses, from emerging startups to established corporations, thereby driving market expansion.

  • Rising adoption of cloud computing:

The swift integration of cloud computing stands as a significant factor propelling the growth of the SaaS market. This technology has revolutionized the delivery and utilization of software, allowing organizations to access robust applications via the internet without the necessity for on-premises installations. Such a transformation has led to the extensive adoption of SaaS solutions, as businesses can now utilize cloud infrastructure to implement and expand software on a global scale with minimal delay. Additionally, the adaptability provided by cloud computing enables organizations to seamlessly integrate SaaS applications with other cloud-based services, fostering a more unified and efficient IT ecosystem. Moreover, the improved security, dependability, and performance of contemporary cloud platforms have rendered SaaS an attractive option for critical applications, further enhancing its market attractiveness.

  • Growing emphasis on remote work:

The growing focus on remote work and digital transformation is significantly driving the expansion of the SaaS market. The COVID-19 pandemic has expedited the transition to remote work, with SaaS playing a crucial role by equipping businesses with essential tools for communication, collaboration, and productivity from any location. Solutions such as video conferencing, project management, and cloud storage have become vital for ensuring business continuity within a distributed workforce. Furthermore, as organizations implement digital transformation strategies to maintain their competitive edge, SaaS platforms are increasingly being utilized to automate processes, analyze data, and enhance customer experiences. The persistent shift towards a more digital and remote-first business landscape is anticipated to support the robust growth of the SaaS market in the years ahead.

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Software as a Service (SaaS) Market Report Segmentation:

Breakup By Solution Type:

  • Customer Relationship Management (CRM)
  • Enterprise Resource Planning
  • Supply Chain Management
  • Operation Management
  • Human Resource Management
  • Others

Customer relationship management (CRM) accounts for the majority of shares as it manages, automates, and synchronizes customer service.

Breakup By Deployment Model:

  • Public
  • Private
  • Hybrid

Public dominates the market as they have lower upfront costs than private or hybrid counterparts.

Breakup By Organization Size:

  • Small and Medium-sized Enterprises
  • Large Enterprises

Large enterprises represent the majority of shares as they operate across different regions.

Breakup By Industry Vertical:

  • BFSI
  • Manufacturing
  • IT and Telecom
  • Retail and Ecommerce
  • Energy and Utility
  • Healthcare
  • Media and Entertainment
  • Others

BFSI exhibits a clear dominance as they use CRM systems to manage client connections and boost customer satisfaction.

Market Breakup by Region:

  • North America (United States, Canada)
  • Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, Others)
  • Europe (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
  • Latin America (Brazil, Mexico, Others)
  • Middle East and Africa

Top Software as a Service (SaaS) Market Leaders: 

  • Alphabet Inc.
  • Amazon.com Inc.
  • Broadcom Inc.
  • Cisco Systems Inc.
  • Hewlett Packard Enterprise Company
  • Infor Inc.
  • International Business Machines Corporation
  • Microsoft Corporation
  • Oracle Corporation
  • Salesforce Inc.
  • ServiceNow Inc.

Note: If you need specific information that is not currently within the scope of the report, we will provide it to you as a part of the customization.

About Us:

IMARC Group is a global management consulting firm that helps the world’s most ambitious changemakers to create a lasting impact. The company provide a comprehensive suite of market entry and expansion services. IMARC offerings include thorough market assessment, feasibility studies, company incorporation assistance, factory setup support, regulatory approvals and licensing navigation, branding, marketing and sales strategies, competitive landscape and benchmarking analyses, pricing and cost research, and procurement research.

 

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